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Shipping and Returns


Shipping

Shipping prices are not included in our products price and will be added when you are ready to finish your order (right after you have typed your delivery information).
Beppi - Loja online will send the ordered products in a reasonable time, normally within 24 hours (business days and depending on the immediate availability of the product), or, with prior authorization from the customer, to swap for other products if they are not available.

NEW - In all online orders above 60 € you automatically receive a promotional code of 10 € for your next purchase (this purchase must be equal to or higher than € 29.90). Enjoy it now! The code is emailed the day after your order is shipped .

For Portugal only:
- Free shipping for orders equal or above 30,00€;
- Free shipping for orders equal or above 60,00€ (Azores and Madeira);

Below is our shipping costs table:

- Shipping Costs Table :

Country 1 Kg3 Kg5 Kg10 Kg15 Kg20 Kg25 Kg31,5 Kg
Portugal - Mainland3,53€3,69€3,88€4,06€4,42€4,81€5,24€5,67€
Portugal - Azores6,47€7,76€7,76€9,95€16,03€16,03€22,02€23,05€
Portugal - Madeira6,47€7,76€7,76€9,95€16,03€16,03€22,02€23,05€
Spain5,89€6,30€6,95€7,68€8,69€9,79€10,99€12,31€
Germany9,32€10,87€12,46€16,18€20,06€23,99€28,03€33,18€
Belgium11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Netherlands11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Luxembourg13,30€14,73€16,20€19,48€22,89€26,32€29,83€34,26€
Austria11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Denmark20,26€21,75€23,28€26,45€29,74€33,00€36,36€40,50€
Ireland13,30€14,73€16,20€19,48€22,89€26,32€29,83€34,26€
Bulgaria13,30€14,73€16,20€19,48€22,89€26,32€29,83€34,26€
Slovakia11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Slovenia11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Estonia13,30€14,73€16,20€19,48€22,89€26,32€29,83€34,26€
Finland20,26€21,75€23,28€26,45€29,74€33,00€36,36€40,50€
Hungary11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Latvia13,30€14,73€16,20€19,48€22,89€26,32€29,83€34,26€
Lithuania13,30€14,73€16,20€19,48€22,89€26,32€29,83€34,26€
Poland11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Romenia11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Sweden20,26€21,75€23,28€26,45€29,74€33,00€36,36€40,50€
Croatia11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Czech Republic11,72€13,21€14,76€18,27€21,93€25,60€29,39€34,18€
Spain - Baleares6,86€7,71€8,62€10,23€12,40€14,77€17,36€20,38€
Spain - Ceuta, Melilla,Formentera24,82€25,68€26,86€30,03€35,12€40,26€45,31€48,62€
Spain - Canárias32,53€36,98€42,60€48,19€59,74€72,34€85,52€99,63€
Albania48,20€
Algeria48,20€
American Samoa46,00€
Angola48,20€
Anguilla46,00€
Antigua46,00€
Argentina46,00€
Armenia48,20€
Aruba46,00€
Australia46,00€
Azerbaijan48,20€
Bahamas46,00€
Bahrain46,00€
Bangladesh46,00€
Barbados46,00€
Belize46,00€
Belorus48,20€
Benin61,50€
Bermuda46,00€
Bolivia46,00€
Bonaire46,00€
Bosnia and Herzegovina48,20€
Botswana61,50€
Brazil48,20€
Brunei46,00€
Burkina Faso61,50€
Burma46,00€
Burundi61,50€
Butao46,00€
Cambodja46,00€
Cameroon46,00€
Canada25,00€
Cape Verde46,00€
Cayman, Islands46,00€
Central African Republic 46,00€
Chad46,00€
Chile46,00€
China46,00€
Colombia46,00€
Comoros46,00€
Congo, Democratic Rep.61,50€
Congo, Rep.61,50€
Cook, Islands46,00€
Costa Rica46,00€
Cuba46,00€
Curacao46,00€
Cyprus45,00€
Djibouti61,50€
Dominica46,00€
Dominican Republic46,00€
East Timor46,00€
Egipt46,00€
El Salvador46,00€
Equador46,00€
Equatorial Guinea46,00€
Eritrea61,50€
Falkland Islands46,00€
Faroe, Islands36,50€
Fiji46,00€
France21,50€
French Guyana46,00€
Gabon46,00€
Gambia61,50€
Georgia48,20€
Ghana61,50€
Gibraltar36,50€
Granada46,00€
Greece21,50€
Greenland36,50€
Guadaluoe46,00€
Guam46,00€
Guatemala46,00€
Guernsey (Channel Is)36,50€
Guinea 61,50€
Guinea-Bissau46,00€
Guyana46,00€
Honduras46,00€
Hong Kong48,20€
Iceland36,50€
India46,00€
Indonesia46,00€
Iran46,00€
Israel46,00€
Italy21,50€
Ivory Coast46,00€
Jamaica46,00€
Japan46,00€
Jersey (Channel Is) 36,50€
Jordan46,00€
Kazakhstan:48,20€
Kenya61,50€
Kiribati46,00€
Kuwait46,00€
Kyrgyzstan48,20€
Laos46,00€
Lebanon46,00€
Lesoto61,50€
Liberia61,50€
Libya46,00€
Lichetenstein36,50€
Macau48,20€
Macedonia48,20€
Malawi61,50€
Malaysia46,00€
Maldivas, Is46,00€
Malte45,00€
Marrocos48,20€
Marshall, Is46,00€
Martinica46,00€
Mauritania46,00€
Mauritius Islands61,50€
Mexico46,00€
Moldova48,20€
Monaco21,50€
Mongolia46,00€
Monserrat46,00€
Mozambique48,20€
Namibia61,50€
Nauru, Rep Do46,00€
Nepal46,00€
New Caledonia46,00€
New Zealand46,00€
Nicaragua46,00€
Niger46,00€
Niger61,50€
Niue, Is46,00€
North Korea46,00€
Norway36,50€
Oman61,50€
Pakistan46,00€
Panama46,00€
Papua New Guinea46,00€
Paraguai46,00€
Peru46,00€
Philippines46,00€
Porto Rico46,00€
Qatar61,50€
Reunion Island46,00€
Russian Federation48,20€
Rwanda 61,50€
Saint Barthelemy46,00€
Saint Eustatius46,00€
Saint Kitts and Nevis46,00€
Saipan46,00€
Samoa46,00€
Sao Tome and Principe46,00€
Saudi Arabia46,00€
Senegal46,00€
Serbia and Montenegro48,20€
Seychelles, Is46,00€
Sierra Leone61,50€
Singapore46,00€
Solomon Islands46,00€
Somalia46,00€
Somaliland, Rep (Norte)46,00€
South Africa46,00€
South Corea46,00€
Sri Lanka46,00€
St. Kitts46,00€
St. Maartem46,00€
St. Vicent, Is46,00€
Sta. Lucia46,00€
Sudan46,00€
Suriname46,00€
Swaziland61,50€
Switzerland36,50€
Syria61,50€
Tahiti46,00€
Taiwan46,00€
Tajikistan48,20€
Tanzania61,50€
Thailand46,00€
Togo61,50€
Tonga46,00€
Trinidad & Tobago46,00€
Tunisia48,20€
Turkey48,20€
Turkmenistan48,20€
Tuvalu46,00€
Uganda61,50€
Ukraine48,20€
United Arab Emirates46,00€
United Kingdom21,50€
Uruguai46,00€
USA25,00€
Uzbekistan48,20€
Vanuatu46,00€
Venezuela46,00€
Viet Nam46,00€
Virgin Islands (UK)46,00€
Virgin Islands (US)46,00€
Yemen61,50€
Zambia61,50€
Zimbabwe61,50€

INTERNATION SHIPPING

We ship worldwide.
However we won't be responsible for any customs costs or problems that you may encounter.

How to exchange/return a product?

You can start an exchange process up to 7 business days after receiving the order. At the end of this period, any request for exchange shall be examined on a case-by-case basis and the administration reserves the right to refuse to exchange.
To start the process please talk to us use using the following contacts:
E-mail: info@beppi.pt
Tel.: (+351) 256 336 110
Morada:
Sinal Fantasia, Lda. – Resp. Lojas
Zona Industrial do Roligo
Espargo – Apartado 158
4524-909 St.ª Maria da Feira
Portugal

You should always indicate the invoice number, the reason for the exchange and the article or articles for which you wish to make the exchange (model, size, color). Any product that you wish to exchange must be accompanied by the original packaging and in a perfect state of preservation (without use and handling marks and without being washed) as well as the respective labels intact. The articles should also be sent properly protected, that is, the article to be returned must be in the same state that was received. In the case of exchanges that do not relate to manufacturing defects or any other type of deficiency imputed to Beppi - Loja online, that is for strictly personal reasons of the client, all exchange expenses will be at the client's expense.
In the case of exchanges relating to sizes of clothing or footwear, the customer assumes the expense of sending to our address and Beppi - Loja online Assumes the expense of resending the products exchanged.

Costs in case of exchange or return

We inspect all of our products before shipping them to our customers to ensure they are in perfect working order.
For the Portuguese market, the time of arrival of the order varies between 2 to 5 business days. For all other zones, the arrival time of the order depends on the place of destination of the product.
In the case of exchange or return, for the Portuguese market, our brand assumes the costs of the 1st reshipment, provided that the customer brings the product to our facilities, assuming the costs of sending it. The product can be sent to the following address:
Sinal Fantasia, Lda.
Zona Industrial do Roligo
Espargo – Apartado 158
4524-909 Stª Maria da Feira
Portugal

For all other zones, the customer assumes all necessary expenses for the exchange or return of the product.

How to proceed in case of consumer dispute?

In the event of a consumer dispute, the consumer may use the European Online Dispute Settlement Platform available from ec.europa.eu/consumers/odr or to the following alternative dispute resolution entities:
1. CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo Tel.: 213 847 484; E-mail: cniacc@fd.unl.pt
2. CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve Tel.: 289 823 135; E-mail: cimaal@mail.telepac.pt; info@consumoalgarve.pt
3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra Tel.: 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com
4. Centro de Arbitragem de Conflitos de Consumo de Lisboa Tel.: 218807030. E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
5. Centro de Informação de Consumo e Arbitragem do Porto Tel.: 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral Tel.: 253 422 410; E-mail: triave@gmail.com
7. Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo) Tel.: 253 617 604; E-mail: geral@ciab.pt
8. Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira Telefone: 291 215 070; E-mail: centroarbitragem.srias@madeira.gov.pt
Para mais informações consulte o Portal do Consumidor em www.consumidor.pt.

Fast deliveries

48/72 hours (working days)

(+351) 256 336 110

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